Customer:
I'm looking for a classic sci-fi movie but I can't remember the name... It has a guy running around on a spaceship that talks to him but when it crashes he pulls the discs out of it and it dies.
Customer said they once had it on VHS and now wants DVD.
We have only come up with 2001 as a possibility.
Trying to get any further info from the customer didn't help. When queried about release date the best that could be ascertained was 'before Star Wars'. This was after running through a list of movies including Day The Earth Stood Still; Forbidden Planet; Metropolis; etc.
He claimed that 'everyone' had seen it. One reason we were leaning towards the movie 2001 as an answer.
This is all the info that could be dredged from the customer.