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On the Enterprise, Chief O'Brien served primarily as the transporter chief, occasionally operating in a "technician" role. On DS9, he is Mr. Fix-It. Why wasn't he used in this capacity under Captain Picard? Did he have to earn the right for more responsibilities by first doing well as the transporter chief?

I'm interested in a canon explanation.

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    'Cause Geordi liked his job and wanted to keep it. – Radhil Dec 22 '16 at 21:41
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    This is the trope you're looking for - Ascended Extra: – Valorum Dec 22 '16 at 21:52
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    Chief O'Brien at Work – Valorum Dec 22 '16 at 21:54
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    After the debacle at Wolf 359 I imagine a whole lot of junior officers and NCOs suddenly found themselves both in senior positions and working insane hours to hold things together while Starfleet regrouped. And then came the Dominion War. On DS9 I got the feeling that O'Brien crazy workload was a systemic Starfleet problem, not that they just noticed that he was a good engineer. – Kyle Jones Dec 22 '16 at 23:12
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    Underused? He flew the ship, ran the transporters, filled in as a member of the engineering crew as needed AND served as a generic "old soldier" of the war with Cardassia...He might have done more on the Enterprise than everyone else put together. – geewhiz Dec 24 '16 at 1:31
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In addition to the excellent points in Joe's answer, O'Brien himself said:

O'BRIEN: That's the problem when you combine Cardassian, Bajoran and Federation technology. None of it was meant to work together.
WORF: How do you tolerate working in this environment?
O'BRIEN: It's a lot easier than working on the Enterprise.
WORF: Easier? The Enterprise never had these kind of problems.
O'BRIEN: Tell me about it. Have you have any idea how bored I used to get sitting in the Transporter room waiting for something to break down? Here, I've a half dozen new problems every day. This station needs me. Oh, do me a favour. Hand me the coil spanner.

Deep Space Nine - Season 4 Episode 15: Bar Associate

In other words, the Enterprise simply didn't need a "Mr. Fix-It" the way Deep Space Nine did.

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    The best part about this quote is that it implies Chief O'Brien At Work is barely an exaggeration. – Ixrec Dec 24 '16 at 0:29
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The Next Generation had a super-duper-fix-it engineer already, Geordi La Forge, who was a whizz with the engines and systems of the Enterprise. Miles O'Brien was certainly capable, but the kinds of things he fixed on Deep Space Nine are not the sorts of things that are likely to fail on a starship - i.e., the engines and related systems.

Further, he was chief of the second most important thing on the Enterprise (after the engines), the transporter units. That's something I don't want to fail, after all, given what happens if it does fail - people die.

Finally, don't forget that he was an enlisted crewman, not a commissioned officer like most of the major named crew in the various Star Trek shows. Scotty, Geordi, etc. are all commissioned officers; Miles is a Chief Petty Officer (a high ranking enlisted crewman). As such, his responsibilities would be much more well defined than a high ranking officer like a Lieutenant Commander or similar.

Further in that track, he was a career Starfleet crewman - joined at 17 - and had no formal education, not even a Starfleet Academy education. He learned what he knows by doing, and I'm sure by various technician's schools and such, but not by having a degree in engineering or anything like that. That's something that makes him excellent for the DS9 role, but wouldn't allow him quite the same latitude on the Enterprise.

Edit: The rank question is more of an "open question" - see memory alpha on Chief O'Brien's rank - but I think I will stand by the Chief Petty Officer designation here; out of universe, my guess would be that they may have intentionally moved him to be a CPO in order to have someone like him - an enlisted crewmember who can do the dirty work - given 'Trek tends towards fairly senior officers as all of their major characters. But that's out of universe and getting into serious speculation.

  • Early in TNG he was a lieutenant... youtube.com/watch?v=9aYGgId98FQ – Organic Marble Dec 22 '16 at 22:42
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    Ahh, I see. I'd always thought of him as a CPO or equivalent given how they use him on the show, but I see from e.g. this that it's less clear. In any event, I think in-universe he's established sufficiently as a CPO to assume that any other mentions are either some sort of field commission or mistakes on the part of the officers. – Joe Dec 22 '16 at 22:42
  • Maybe he was court martialed! – Ham Sandwich Dec 23 '16 at 22:04

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