It was never confirmed, but never explicitly denied either.
I couldn't find much information about the Crumple-Horned Snorkack. There isn't really any more details about it, whether about its behavior, characteristics, or even what it's supposed to look like.
We get a bit of a clue when Xenophilius Lovegood confused an Erumpent horn for one from the Snorkack. Since he thought an Erumpent horn was a Snorkack horn, we can presume that the Snorkack is supposed to have a horn similar in both appearance and size to an Erumpent horn. The closest thing we have to a canon description of the Crumple-Horned Snorkack is the plush at the Wizarding World of Harry Potter.
And there's something interesting about the plush that's certainly worth mentioning. As Mr. Lister pointed out in the comments, the plush isn't a whole creature. Instead, it's stitched together from parts of something like how a jackalope is created by stitching deer antlers to a rabbit. That means, at the very least, that the plush isn't evidence that the creature is real. It might even imply that the Snorkack is entirely made up, since the ability to have one on display at Universal isn't necessarily limited to whether wizards were able to find one.
From the plush in Universal Studios, if we presume that its horn is about the same size as an Erumpent horn, since that’s what Xenophilius Lovegood confused for a Snorkack horn, then the Snorkack would have to be pretty big. This is an Erumpent, with Jacob Kowalski and Newt Scamander for scale:
Jacob is about 5 feet six inches, and Newt is about five feet eleven inches. So if the Snorkack is the size the plush suggests, that would be a creature that would be fairly hard to hide. Now, if it exists, though, it would of course be a magical creature, so it could have some power that helps it stay hidden. At least one creature, the Demiguise, can turn invisible. The Crumple-Horned Snorkack being able to do something like that would help keep it hidden. However, wizards are aware of a lot of hard to find creatures, and a creature as big as the Snorkack is implied to be should be comparatively easier to find than something like the Demiguise, even if it's invisible.
Another thing to consider is, had anyone before the Lovegoods mentioned the Snorkack? If not, then, it's even less likely to exist, and more likely to be something Xenophilius Lovegood either made up or imagined. He doesn't seem like the type to purposefully lie, so I think he probably believed the Snorkack was real, even if he was the origin of the Snorkack story.
To the best of my knowledge, JKR only said Luna stopped believing in them and therefore stopped looking for one, but that doesn't necessarily mean it's not real. The way she phrased it left it ambiguous. I'm not sure if we're supposed to presume that if Luna couldn't find it, it doesn't exist, or if she actually wanted to leave it open for the Snorkack to possibly be real.
I did a Google search, and found someone who said in their post that JKR confirmed that the Crumple-Horned Snorkack is not real, but didn't cite any sources or even mention where she said so. The post I'm referring to is the one by Diana Summers on this question on Quora. It seemed like this might be worth mentioning, in case it's true. However, I couldn't find any JKR statement to that effect. It seems to be just speculation, possibly stemming from the same information about Luna never finding the Snorkack, and doesn't look particularly credible. Unless we can find the JKR interview where she says this, I don't think this post should be considered proof.