In Harry Potter, a "cool female voice" speaks in the visitors' telephone booth/the lift at the Ministry. Is the name of the person who speaks in the booth specified or confirmed?

  • 4
    It's probably Alexa.
    – IloneSP
    Apr 5, 2020 at 2:21
  • 1
    @Roberto You mean Sirilexa. Apr 5, 2020 at 4:55
  • 2
    The script just refers to her as "Female voice"
    – Valorum
    Apr 5, 2020 at 7:42
  • Are you sure that you're not thinking of the lift that takes them down to the Department of Mysteries? Apr 5, 2020 at 8:46
  • 1
    I think it's just a magical voice for visitors to the ministry to interact with, like the one on an answering machine or what-have-you at a doctor's office or customer service number. There's not anyone on the other end of the line. Apr 6, 2020 at 1:53

1 Answer 1


The "cool female voice" is a magically automated voice, not unlike the voice that gives numerical options on a regular phone (eg. "For more information, please press ONE."). In both the books and the films, the identity of the speaker is not specified; nor is it relevant to the plot.

The following quote is from Harry Potter and the Order of the Phoenix pages 768-769.

Evidence of the irrelevance of the identity of the "cool female voice" to the plot:

“Whoever’s nearest the receiver, dial six two four four two!” he said. Ron did it, his arm bent bizarrely to reach the dial. As it whirred back into place the cool female voice sounded inside the box, “Welcome to the Ministry of Magic. Please state your name and business.”

“Harry Potter, Ron Weasley, Hermione Granger,” Harry said very quickly, “Ginny Weasley, Neville Longbottom, Luna Lovegood . . . We’re here to save someone, unless your Ministry can do it first!”

“Thank you,” said the cool female voice. “Visitors, please take the badges and attach them to the front of your robes.”

Half a dozen badges slid out of the metal chute where returned coins usually appeared. Hermione scooped them up and handed them mutely to Harry over Ginny’s head; he glanced at the topmost one.


“Visitor to the Ministry, you are required to submit to a search and present your wand for registration at the security desk, which is located at the far end of the Atrium.”

“Fine!” Harry said loudly, as his scar gave another throb. “Now can we move?”

The floor of the telephone box shuddered and the pavement rose up past the glass windows of the telephone box. The scavenging thestrals were sliding out of sight, blackness closed over their heads, and with a dull grinding noise they sank down into the depths of the Ministry of Magic.

A chink of soft golden light hit their feet and, widening, rose up their bodies. Harry bent his knees and held his wand as ready as he could in such cramped conditions, peering through the glass to see whether anybody was waiting for them in the Atrium, but it seemed to be completely empty. The light was dimmer than it had been by day. There were no fires burning under the mantelpieces set into the walls, but he saw as the lift slid smoothly to a halt that golden symbols continued to twist sinuously in the dark blue ceiling.

“The Ministry of Magic wishes you a pleasant evening,” said the woman’s voice.

The voice is not identified as to whom it belongs to, nor does the identity of the voice help or hurt the plot in any way.

  • 1
    Can you offer any evidence to back up this bold statement?
    – Valorum
    May 8, 2020 at 20:49
  • 6
    The automation seems obvious from the quote. If there was an actual person on the other end, I suspect they'd have a slightly different reaction than printing badges that say "Rescue mission" on them when informed that a group of schoolchildren have turned up in the middle of the night to rescue somebody when the Ministry should be (mostly) deserted. Jun 9, 2020 at 19:41

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