It's quite clear that "human" as used in the Culture novels does not refer to homo sapiens, but rather it is a shortened form of "pan-human" which the Culture uses to refer to intelligent beings with a roughly human body plan. (Bilaterally symmetric, two arms, two legs, two eyes, head separated from torso, etc.)
There is a huge variety of what falls under the heading of "human" within the Culture:
Lenipobra was the CAT's best excuse for a medic and was rarely seen without a small screenbook which contained one of the more up-to-date pan-human medical textbooks. He proudly showed this to Horza, including a few of the moving pages, one of which showed in vivid colour the basic techniques for treating deep laser burns in the most common forms of digestive tracts.
Consider Phlebas, "4. Temple of Light"
In fact the description of the crew of the Clear Air Turbulence goes to some lengths to describe the variations in what is considered "human."
- Yalson is slim, with dark skin and fair hair, and is lightly furred over her entire body;
- the Bratsilakins are heavy-set and thickly furred;
- Dorolow has strange ears and a very high voice (which she says is deep);
- Aviger has great joint mobility;
- Gow and kee-Alsorofus have grey skins and solid black eyes;
- Lenipobra has extremely long arms and frequently goes about on all fours.
A snippet of the conversation between the drone Jase and Fal 'Ngeestra points to additional structural variations:
"Assuming that we are going to win the war..." Jase said thoughtfully, "... it could lengthen the proceedings by a handful of months."
"And how many's that supposed to be?" Fal said.
"Somewhere between three and seven, I suppose. It depends whose hand you're using."
Consider Phlebas, "state of play: one"
Even Horza, the Changer, is considered "human" when we see from Balveda's viewpoint:
Xoxarle seemed to have hoped some pan-human compassion would make Horza stop and save her, and so give the Idiran a few precious extra moments to make his escape; but the Idiran had made the same mistake about Horza that his whole species had made about the Culture. They were not that soft after all; humans could be just as hard and determined and merciless as any Idiran, given the right encouragement...
Consider Phlebas, "13. The Command System: Terminus"
Note that there is no single "human species:"
[...]the Culture, that seemingly disunited, anarchic, hedonistic, decadent melange of more or less human species, forever hiving off or absorbing different groups of people[...]
Consider Phlebas, "2. The Hand of God 137"
Jase felt pleasure at the girl's words (if not the snort), but at the same time detected in them a tinge of that mixture of contempt and patronising smugness the Culture found it so difficult not to exhibit when surveying the mistakes of less advanced societies, even though the source civilisations of its own mongrel past had been no less fallible.
Consider Phlebas, "state of play: one"
Pan-humanity doesn't even meet the biological definition of "species" since most random pairings aren't genetically compatible (without technological assistance):
[...]theirs - they both knew - an almost inevitably barren cross-matching of species and cultures thousands of light-years apart[...]
Note: speaking of Horza and Yalson