TheLethalCarrot
My name is Carrot and I would like to nominate myself to be a moderator! I initially joined the site at the very end of 2015 after having lurked a bit without an account; I continued lurking for a while longer but it didn't take too long until I was hooked. From then on I haven't really looked back.
Some quick stats on my moderation efforts so far:
- I am very active on meta; consistently in the top 4 for Participation and have a silver [discussion] tag badge.
- I have currently visited the site for 1367 consecutive days.
- I'm the top editor of all time with 10.5k edits (next is 7.5k).
- I'm the top reviewer of all time, 20.4k reviews total (next is at 14.2k), with the most reviews in 3/6 queues, 2nd in the others.
- I'm only the 3rd user ever to have at least one Steward badge from each queue with 18 Steward badges total.
- I have 8.5k helpful flags with a 98.63% rate (next has ~3k helpful flags).
I'm also active in chat and always ping-able there.
I feel like I've reached the point where I'm "maxed out" for what I can do as a normal user and so want to take the next step in becoming a moderator to help the site as much as I can.
- How would you deal with a user who produced a steady stream of valuable answers, but tends to generate a large number of arguments/flags from comments?
The answer to any issue along these lines always depends on context. Could it be that the user here is not actually at fault most of the time but is being targeted by other users? For the purpose of the question though I will assume the flags are valid and the user can tend to get caught up in arguments (whether caused by them or not knowing when to step away is sometimes a needed skill).
We should take the user into account depending on the context of the flag. A new user needs more guidance and a user that's been around a while should generally know better. A new user can still have provided "a steady stream of valuable answers" after all.
A new user: Depending on the exact nature of the flags generated and the context of the arguments can depend on how to handle this. It might just be that the new user just doesn't quite understand how SE works and so needs some coaching. This can be done in the relevant comments, in chat or in private depending on the situation.
An established user: Again same as the above. However, a reminder of the rules rather than something more in depth is needed.
In both cases if the situation persists then further action is needed. This may be another warning if there is a long enough time gap or either case isn't too severe or could result in a suspension. Communication is always the first step unless the situation is already too far gone.
- How would you handle a situation where another mod closed/deleted/etc. a question that you feel shouldn’t have been?
This depends on the exact situation and timing of the issue. If I've just seen the action taken I would talk to the mod in private and come to understand why they did what they did. It could be that I'm missing something or it could be that they are; hopefully we could reach a mutual understanding. This isn't always possible though so talking to the other mods could help clear things up.
Below I'm assuming the situation in question can be discussed in public so not a suspension or similar.
However, even that might not do it and so it's then up to me whether or not I feel strongly enough against the other mod's actions. In that case I would need to work out if there are others in agreement with my position. This could be through reading comments on the post or in chat. It could even be a meta discussion if one is available.
If one isn't available and I still feel strongly I would post a meta question to get the community's feedback. Upon reaching a consensus there the appropriate action should be taken whether that is leave it be or act as needed.
- Once in a while, SFF suffers deep disagreements over policy and its usage. For instance, SFF has the Future Works Policy (where implementation is not always straight-forward). As a moderator you have tools to resolve these conflicts (post locks, suspension, and a binding delete the community at large cannot undo). How would you resolve conflicts where the community is thrashing a question over a policy dispute?
Taking the thrashing to mean this is literally a close/reopen war. Initially, I think it would be best to lock the post; it does no one any good and can be frustrating for the OP for their question to constantly be closed and reopened. It may get unlocked as the below steps are undertaken. The lock will be needed to allow me to clean up what's needed and to pause the discussion if it's already too far gone.
After that offending comments on the post will need to be cleaned up as things can get quite heated. It might also be necessary to move some/all of the comments to chat unless that would just continue the argument. A comment informing users to keep things civil and/or discuss it elsewhere will be left as appropriate.
If this is a case where some users are acting against policy or to cause trouble the appropriate outcome of the post may be clear. As such I would follow the steps mentioned above. I would then discuss it with the mod team and see if we can reach a consensus. If so the appropriate action can be taken on the question and a comment left. If not then see question 2.
After that a meta post to discuss the dispute needs to be set up if there is not one already. Users can then discuss the question and how the policy applies to it to get a clear consensus. Once one is reached the appropriate action can be taken on the post.
All of these places for discussions will need to be moderated as normal with suspensions and chat bans handed out if necessary.
- SFF.SE has a mixed reputation among neighbouring sites (such as M&TV, Literature, Arqade, RPG, etc.), sometimes getting a bad rap in their chats, with some of their site regulars having a negative view of SFF and not participating here. Among the many roles a moderator might play is that of an ambassador of the site; what is your view on these inter-site issues and how (if at all) would you consider dealing with them?
This isn't something that should be solely down to the mod team; the community as a whole can come together to work on these issues.
A lot of these apparent issues are in the past nowadays, not all are and some are more recent than others. It's worth considering a bit of context in answering this.
If the issue held is quite old then there's not much we can do about it now from our end. Take the old chatroom's reputation as an example. TREU has a good reputation and much of the issues of the previous chatroom have been moved passed and forgotten. At that point a lot of the onus is on the other party to move passed the issue. However, an honest communication and continuing to build a healthy chatroom goes a long way.
If the issue is relatively fresh or still ongoing then things need to be approached a bit differently. Setting up communication with the other party is important, the faster this is done the better. We can then work together to try and resolve the issue or even just being compassionate and understanding can go a long way in healing the relationship.
I also think that being a user of the other site, if one is interested in its focus (for example, I have 10k on M&TV and am somewhat active on Arqade), can help matters. Encouraging users, from both sites, to work together can help things. Whether openly discussing an issue or using the other site. If you're seen being an active member of their community and they appreciate your efforts, it may be reciprocated.
There's also the chance for some form of inter-community events. For example, a multi site topic challenge. That would encourage cross participation. Consider the overlap in content between SFF, Lit, M&TV and Arqade. If users are encouraged to post on multiple sites that can help grow all of the sites and strengthen/unify the communities.
- Why do you want to be a moderator?
Firstly, I love this site, I spend a lot of time on it and I want it to succeed even more so that it already has. I have the site open constantly when at a PC and periodically check it on my phone when I'm not.
I'm already essentially "maxed out" in the way I help the site out: one of the most active users with the most reviews, helpful flags and edits of all time. There's not much more I can do as a user to help out the site that I love and I want to take that next step in doing so.
- How do you expect your activity would change if you become a moderator? For example, would you be a more active or less active reviewer (or review differently), spend more time or less time in chat and/or meta (or change the style of your activity there), ... ?
I certainly expect my activity to drop. I'll still be active in meta and chat. My meta activity though would probably change. As a mod my words would take more weight and meaning to them. Depending on the question it might be important to get mod consensus and formulate a response as a team rather than off my own back.
Asking and answering questions is likely to take a hit. I tend to post in select topics and others if I find them interesting or know the answer. This means outside of "peak times" (new releases) my posting can be relatively low anyway. So I don't expect my normal day to day to change but I would probably not be as quick to answer a question.
My reviewing activity will drop like a stone. I'm pretty much the most active reviewer and that's not something a mod should really be. In single user queues I'll take a step back but still review occasionally. Leading by example is always a good thing. For multi user queues I imagine I'll mostly step back. It might be a case of skipping a review more often as well so as not to use a binding vote where it isn't really needed.
- What do you do now to build the community, rather than your own prestige in the community?
By doing day to day user moderation and keeping the site clean is one of the best ways to help the community.
Helping users out is really important. I will often leave comments helping users or discussing in chat with them. This could be simple things such as pointing someone to the Tour and giving them some basic information about the site. Or it could be more in depth explaining how certain site features work.
I also find it important to help new users on their first use of the site and so I have over 7k FP reviews. Cleaning a post with an edit, tagging it correctly and giving it a decent title can go a long way. Leaving a comment also really helps. Letting users know how to edit their post and giving them specific feedback goes a long way to encouraging new users to improve their own posts and even stick around.
I also led the "Ways to improve SFF" discussion which led to improvements such as Topic Challenges. There are still things there that need to be started so room for more!
- You disagree publicly with another active/high-rep user about a point of site policy: for example, whether or not a particular question should be closed. How do you decide what to do - take mod action (such as closing/reopening yourself), start a meta discussion, or continue trying to convince the other person?
This has a lot of similarities to my answers to questions 2 and 3 so I won't repeat a lot of it. I think though in this case communication is usually the best form of action. Be it a brief back and forth or on a meta discussion.
I think we also need to consider the degree of disagreement and whether others have stated how they feel. Maybe I need to defer to the community or that the community is acting against policy. I could also feel really strongly and so after a brief exchange it might be best to let another mod handle the situation and to take a back seat.
- Given hypothetical absolute authority, what would you want to change about this site? What policies would you introduce, abolish, apply more strictly or more laxly?
The most important thing that is lacking on the site is a good way to onboard new users. This is tricky to get right but there are things that can be done. The site lives and dies with its users so user retention and content generation are important.
- What do you consider to be the absolute minimum amount of activity a moderator should contribute to their site as a normal user (e.g. questions/answers/comments/etc), above and beyond their duties as a mod?
Enough so that you do not fade into the background. Mods might be "human exception handlers" but they are also community leaders because of their diamond. As such it is important to stay visible in the site. A mod should also always be reachable/approachable and an invisible mod is less of these things.