An engineering team was trapped aboard Destiny, and the planned expedition team never arrived
In Stargate Universe: Back to Destiny (a canon comic book followup to Season 2), issue 1 shows Eli traveling to an unexplored section of the ship where there are stasis pods containing Ancients.
In issue 2, these Ancients explain that they were engineers preparing Destiny for launch, and that there was another team designated for the actual expedition mission.
Vasi. My name is Vasi. It was not our mission. We are engineers, not explorers.
She later recounts what happened, explaining that there was a last minute malfunction before Destiny launched that trapped them aboard and unable to leave through the Stargate. They were ordered to go into the stasis pods and await rescue from the expedition team, but they never arrived and they don't know why.
Vasi (flashback): Then what are we supposed to do?
Superior (flashback, via audio): Repair the power systems in your section and take refuge in hibernation pods. When the expedition team arrives, you will return through the Astria Porta [Stargate].
Eli: So what did you do?
Vasi: We followed orders. Now, as rescue would seem to be a million years in the past, we are trapped here with no way home.
Eli: For what it's worth, that's something we have in common.
So we know from someone with firsthand knowledge that Destiny was intended to have an expedition team for accomplishing the ship's mission, but we don't know why they didn't arrive to rescue the Ancient engineers who were trapped aboard.